Meet the Team

Porcha Smith

HomeSpec BasementFix

Title: Customer Care Agent

Hometown: Inkster, MI

Porcha Smith from HomeSpec BasementFix

As our customer care agent, Porcha has plenty of experience providing excellent customer service in call centers while answering and making phone calls. She is even certified in customer service from the EITI Institute! 

Porcha's daily duties include scheduling appointments for homeowners and following up with their appointments to make sure they get the best experience possible. Her favorite part about her job is talking to new people everyday and helping them solve their problems! 

In her free time, you can find Porcha spending time with her children, online shopping and travelling!