Company was easy to work with and did what they said they would. If there’s an issue they will make it right. Would definitely recommend and use again.
After getting water in our basement for the first time in thirty years, we consulted a number of different basement waterproofing companies for solutions.
While many have a similar approach to the problem, the thing we were most struck by with HomeSpec was the professionalism of the representative who came to our home. His name is Bobby Whitus.
His explanation of the process was very thorough. Over the weeks that followed we emailed him MANY questions that came up as we considered the process. His responses were invariably quick, detailed, and professionally done. Never once did he lose patience with us over our constant barrage of inquiries.
He spoke very highly of the company that he works for and had great respect for the people that he works with.
Although we did put down a deposit, eventually we decided we were going to try a few home remedies of our own and wait for the next big storm to see if we have solved the problem.
HomeSpec gave us no trouble over this and refunded most of the down payment except for the portion that had been used to purchase building permits. We thought that they were very fair in their dealings with us.
So, for now, we are sitting back to see what happens next. We can guarantee you that should we get water in our basement again, the only company that we would call would be HomeSpec. The quality of the people they hire and their commitment to treating customers in a fair and respectful way sets them apart from the crowd.
Thanks again to Bobby Whitus for all his work on our behalf. He was a consummate professional, a fantastic person to work with, and a great ambassador for the HomeSpec company.
I am so glad I called these folks. from Chris who gave me the estimate, to Eric who did the work, and also including James who drove out the white tape to tape back the insulation. They were all so pleasant and knowledgeable. They were polite and very skilled and explained just what had to be done. .Its a pleasure to work with such courteous people and believe that real customer service still exists.. Hats off to your company and you better believe that I will recommend you to my neighbors and friends, A very Honest Company with great work ethics. Thanks again!!!
The gentlemen that did the work were fantastic. The job from being to end was professional and very very courteous, and their clean up was just like they weren’t even here. Great job fellows!
Was very happy with the service from HomeSpec. The guys working at my house were respectful, polite, communicative, skilled and they wanted to make me very happy with their service. Great company.
My father in laws basement has a leak where two concrete slabs come together when it rains.
. I gave homespec a call .They scheduled with me for a few day out. Chris showed up early for the inspection/ quote. I showed him where the leak was . He investigated and asked if I had someone able-bodied at my disposal?
I told him I had a son . He said you don’t need us for this . Chris explained the leak was close to the surface and could be done at little cost with a bit of elbow grease. Chris then explained how to remediate the situation.
I thanked him and apologized for having him come out for no reason . He smiled said it was fine and shook my hand. I have their card and I’m going to keep it. Because of their honesty. I will call them and recommend to othet folks in the future.
Excellent workmanship, repaired cracks in basement the correct way (unlike the previous homeowner). Worker was professional and answered all my questions politely. Would definitely recommend his company!
Hired HomeSpec to fix my sagging floors and cracked joists. They were in and out in 4 days, installing several joists, a new support beam, and moving electrical/plumbing. Everyone I worked with was very professional and left my basement cleaner than when we started.
Work began May 2015 only a few days after I saw the salesman. A 2 man crew jack hammered through the interior basement concrete floor at the back foundation wall where the water from a drywell, into which a water softener discharged, was creating seepage through the cement block wall. A drainage trench with piping and stones was installed along with a sump pump system. Concrete was poured and smoothed over the finished system. The related plumbing was installed through the wall into drainage piping which ran underground away from the house. A good benefit is that HS has its own contracted plumbers who detached and reattached the water holding tank; iron filter unit and water softener which had to be moved during the work. The workers were very accommodating for installation suggestions and in answering questions. Work was done in a day. Clean up was good. Pricing was competitive. I would recommend HS for foundation-basement waterproofing.
I hired these guys to put support straps on the basement wall at one house and then they put in a sump pump at my home I really liked their work…on time and worked very fast!